Introduction:
At Go Manchester Ltd, protecting the privacy and personal information of our clients is paramount. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information when you use our services.
Information Collection:
- We collect personal information necessary to fulfill our service, including name, contact details, and travel preferences.
- Payment information is securely processed and not stored on our servers.
- Information about your journeys and bookings is recorded to provide a personalized service.
Use of Information:
- Your information is used to manage your bookings, process payments, and communicate with you about your travel arrangements.
- We may use your contact information to send updates about our services or promotions, which you can opt-out of at any time.
Data Sharing and Disclosure:
- We do not sell or rent personal information to third parties.
- Information may be shared with trusted partners to provide the requested service, such as insurance companies or vehicle maintenance teams, under strict confidentiality agreements.
- We may disclose information to comply with legal requirements, such as court orders or government regulations.
Security Measures:
- We implement robust security measures to protect your personal information from unauthorized access, alteration, or destruction.
- Our employees and partners are trained on data protection and are bound by confidentiality obligations.
Booking and Cancellation Policy:
- Bookings need to be made at least 48 hours in advance to ensure availability and preparation for your journey.
- Cancellations must be made at least 24 hours before the scheduled ride to avoid cancellation fees.
- Refunds for cancellations made within the specified time frame will be processed promptly, according to the method of payment used.
Changes to the Privacy Policy:
- We reserve the right to modify this policy at any time. The updated policy will be available on our website.
Contact Us:
- For any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@gomanchester.co.uk.
By using Go Manchester Ltd's services, you acknowledge that you have read and agree to this Privacy Policy.